I’m a former retail worker — 5 things I would NEVER do as a shopper & the question which most annoys staff


WORKING in retail opens your eyes to many things you probably wouldn’t have thought twice about otherwise.

One former retail worker just revealed some of the things she would never do as a shopper based on her experience.

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A woman named Cici shares five things shoppers should knowCredit: TikTok
As a former retail worker, she says to be careful with tester products

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As a former retail worker, she says to be careful with tester productsCredit: TikTok

TikToker Cici Mercedes Rodger posted a video with five tips for shoppers who want a former retailer worker’s perspective.

Her knowledge comes from having over 10 years of retail work history under her belt.

Cici’s first piece of advice is to be careful when using testers in cosmetic sections because they’re not hygienic.

She explains: “A lot of the time, they’re really old and outdated. Not every associate sanitizes them very well.

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“I used to see women come up and use lipstick [testers] and not give a sh**. It literally disturbed me.”

Cici’s second tip is to avoid going into a store if it has just opened or if it’s about to close for the day.

“That used to piss me off so bad,” she explains while reflecting back on her time in retail.

Next, she talks about how annoying it is to be asked a particular question by customers.

“I would never ask someone if they work here because that would trigger me as a retail person.

“I would be busting a** and people would be like, ‘Oh. Do you work here?'”

After that, Cici says being greeted while shopping is hugely important to her.

She says: “I won’t shop in a store if the workers that see us don’t greet us.”

She further explains that if she isn’t greeted when she walks in, she’s happy to turn right around and walk out.

Cici advises against shopping when the store first opens or is about to close for the day

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Cici advises against shopping when the store first opens or is about to close for the dayCredit: TikTok
Cici says she hated when shoppers would ask her if she worked at her job location

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Cici says she hated when shoppers would ask her if she worked at her job locationCredit: TikTok

Lastly, Cici says shoppers should always be kind.

“I would never not ask the sales rep or sales manager how they’re doing and have a really pleasant conversation with them

“Because people in the service industry get treated like sh**. I’m always super nice and super helpful.

“You would be surprised by how happy people can be by simply asking how they are.”

A couple of people have responded in Cici’s comment section on TikTok.

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One woman wrote in agreement: “[The] hour when they open and one hour before they close are off-limits hours. Don’t walk in we don’t want you there.”

Cici jokingly replied: “Yes!”

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