Business Reporter: How can archiving and compliance cope with proliferating digital communications channels?

Cloud-based AI-driven solutions can provide the necessary storage, searchability and scale

LONDON, UNITED KINGDOM, July 14, 2022 / — In an article published on Business Reporter, Goutam Nadella, Chief Product Officer of Smarsh, discusses the ways in which compliance professionals can remain on the top of their game in a radically changing working environment with the help of AI-enabled compliance solutions. Being more opaque than the physical office, remote work arrangements present a considerable challenge for compliance. In highly regulated sectors such as finance, it’s especially important that colleagues work from home or on the go follow the same regulations and best practices that they would if they worked on premises. It’s equally important that each of the wide variety of communication channels now in use get monitored for anomalies in employee behavior and breaches of legal requirements.

The Smarsh compliance and archiving solutions leverage Artificial Intelligence, Machine Learning, and other advanced techniques to make all digital communications capturable, archivable and searchable so compliance professionals can analyze and act on insights in all of their communications data. The versatility of the Smarsh platform is well demonstrated by the fact that it can monitor and retrieve information from communications in 100+ channels in full fidelity in any language and at any scale. Its enterprise archiving solution can store petabytes of encrypted information that can help streamline any in-house investigations or e-discoveries. Being cloud-based, the Smarsh platform can be up- and downscaled effortlessly to meet fluctuating capacity needs.

“With a growing number of digital communications channels, particularly platforms like WhatsApp, financial services compliance officers are dealing with an increasing amount of risk,” said Goutam Nadella, Chief Product Officer at Smarsh. “Hybrid working brings added complexity to this. Not only does this open banks up to regulatory fines for non-compliance, but reputational damage too. Using market-leading AI and Machine Learning to monitor for misconduct in digital communications, Smarsh solutions provide peace of mind in an uncertain world.”

To learn more about how new archiving solutions can empower compliance, read the article.

About Business Reporter

Business Reporter is an award-winning company producing supplements published in The Guardian and City AM, as well as content published on Business Reporter online hubs on,, Business Insider Germany and Le Figaro, delivering news and analysis on issues The affecting international business community. It also hosts conferences, debates, breakfast meetings and exclusive summits.

About Smart

Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in more than 100 digital communications channels. Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native digital communications capture, retention, and oversight solutions to help them identify and reputational risks within their communications data before those risks become fines or headlines.

Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, along with leading brokerage firms, insurers, and registered investment advisors and US state and local government agencies.

To discover more about the future of communications capture, archiving and oversight, visit

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